Our Services
Warm Heart Care Services Ltd provides high-quality Supported Living and Temporary Supported Accommodation across Leicester and Leicestershire. We empower individuals to live independently with dignity, stability, safety, and confidence through person-centred support.
Supported Living Accommodation
We provide individual tenancies in self-contained or shared accommodation where appropriate. Structured key working sessions help individuals develop independence and essential daily living skills.
- Individual tenancies tailored to needs
- Self-contained or shared accommodation options
- Structured key working sessions
- Independence and life skills development
Temporary Supported Accommodation
We provide short to medium-term placements for individuals transitioning from hospital, residential care, homelessness, or unstable housing.
- Stabilisation and structured supervision
- Skill development programs
- Move-on planning toward long-term housing
- Continuity and stability support
Holistic Support Services
Our support services focus on wellbeing, tenancy sustainment, life skills, and meaningful community engagement.
- Key working and goal setting
- Budgeting, cooking & household management
- Emotional and social support
- Mental health & wellbeing support
- Crisis prevention and risk management
- Education, volunteering & employment pathways
Safeguarding, Safety & Risk Management
Our safeguarding policies align with the Care Act 2014, Mental Capacity Act 2005, and local safeguarding procedures across Leicester City and Leicestershire.
- Comprehensive risk assessments
- Incident recording & monitoring
- Fire safety & emergency planning
- Protection of adults and children
Governance, Workforce & Equality
Overseen by our Director and Appointed Registered Manager, we maintain high standards through audits, monitoring, staff supervision, and continuous improvement.
- DBS-checked professional workforce
- Mandatory training & supervision
- Equality Act 2010 compliance
- Transparent leadership & quality audits
Support Worker / Key Worker
Provide person-centred support helping individuals achieve independence and stability.
Team Leaders / Supervisors
Lead and supervise support teams while ensuring quality and compliance standards.
Management & Administration
Drive service quality, governance, and operational excellence across Leicester and Leicestershire.
Need Support or Accommodation?
Warm Heart Care Services Ltd provides safe, person-centred supported living and temporary accommodation across Leicester and Leicestershire. Contact our team today to discuss referrals, placements, or partnership opportunities.